The two issues most important to today’s network operators are the reduction of downtime and the reduction of operational expenses (OPEX). Introducing Advanced Insight Solutions - (AIS) is designed specifically to address both of these issues.AIS is an enabling technology of J-Care Technical Services that automates the delivery of tailored, proactive network intelligence and support services for Juniper Networks high-performance platforms.
By distributing advanced support intelligence from Juniper engineers and systems, automating support steps for customers, and providing proactive insight into JUNOS™ software device operations, AIS enables network operations to become simpler, more reliable and more cost-effective.
Any modern carrier-class operating system is a highly-sophisticated, decidedly complex set of software modules that consists of millions of lines of code controlling thousands of hardware components. Every network operator struggles with tradeoffs between the profitable services this complexity brings and the inevitable risk of bugs and malfunctions that can occur in any complex system. Traditionally, resolving a functional problem in JUNOS software involved close collaboration between the customer and JTAC engineers to collect and parse data for relevant indicators of the problem, to implement a resolution, and to perform root cause analysis.
AIS allows you to create a set of Juniper Message Bundles (JMBs) that allows the user to customise the configuration, policy enforcement and event recognition capabilities in JUNOS software to the specific requirements of an individual network. Automation, and Juniper’s commitment to persistent innovation has brought JUNOS software to yet another evolutionary stage with
Advanced Insight Solutions:
• An enabling technology available exclusively with Juniper Networks J-Care Technical Service portfolio
• An expert analysis system that brings the experience and insight of Juniper Networks development teams directly into Juniper Networks platforms
• A data mining system that stores and tracks potential risks, alarms and other potential problem conditions in the platform
• An early warning system that keeps constant vigil for potential problems in the platform, and proactively notifies customers of potential risks, performing expert analyses to prevent problems before they arise
• The Auto Case Opening feature of J-Care Technical Services allows it to open a case with Juniper Networks when necessary. Cases are automatically populated with all relevant device and incident information, including configuration and context. This permits a substantial reduction in the time to resolution by providing JTAC Engineers with all relevant network and product data at the time of case opening and to immediately begin case resolution in real-time.
• A highly secure, customizable system that performs according to each customer’s specifications and within their security policy guidelines
For more information call Imtech Telecom Global on +44(0)1256 312350.