SERVICE PROVIDER BALANCING ACT - STAYING ALIVE!
The number one priority for service providers and carriers is to improve efficiency and lower operational costs, while increasing revenues (ala John Travolta’s disco arms). Imtech Telecom Global has developed its enhanced ‘CONNECT’ managed services portfolio to help them meet this challenge.Imtech’s Managed Services portfolio is second to none, in terms of our people skills, depth and richness of the services. This delivers our standard and turnkey solutions to our Service Provider customers. The key must be in the value they need to create for their customers. Obtaining the products, skills and resources required from a partner such as Imtech, this will help the Service provider, create and most importantly DELIVER the value back to their service paying customers.
It is vitally important for our customers to be able to roll out multiple services to multiple end users in a time to market that will be both competitive and differentiated.
The term “Managed Services” can be applied to many deployment scenarios, anything from a straight forward basic maintenance contract, to a fully managed, monitored and controlled network, without customers having even known an issue was about to become a reality or resulting in a support call having to be made. Imtech already offer these services, which are growing at a phenomenal rate to support our customers.
Customer demand is driving the requirement for the Service Provider to provide SLA management. This capability is now within the Imtech Connect portfolio, namely The Security Threat Resource Manager (STRM), Junipers’ recently announced addition to the Security Layered Technology product range. This now addresses the challenges of SLA measurement and control. Portal based services can be enabled for the end customer for self generation, as and when the Service Provider extends this service through their own managed service contracts.
After extensive research, Imtech realise this is a demand coming from the Enterprise community and is very recognised by the Service Provider as a differentiated managed service. Customers are willing to pay for such services and Imtech can now make this a reality.
Our latest addition to this portfolio is an end to end network security management solution that enables your operations staff to quickly and easily analyse data from a multitude of sources to understand the threats within a full or partial UTM solution and most importantly determine what actions to take, STRM.
The Security Threat Response Manager family of products include scalable systems that cater for small, medium and large enterprises or departments that won’t need to upgrade to higher events-per-second or flows-per-minute capacities. The carrier-class products also cater for delivering scalable network security management for medium-sized companies up to large, globally deployed organisations that will need additional flow and event monitoring capacity in the future.
Today’s networks are complex, with vast arrays of hardware and software handling millions of events daily in many networks. The Security Threat Response Manager (STRM) family effectively analyses threats in the midst of this avalanche of information. STRM offers simple deployment, fast implementation, and improved security.
This enables:
• Threat Detection – Detection of events that would otherwise be missed by product or operational silos.
• Log Management – Enables response to the right threats at the right time through the effective management of millions of log files.
• Compliance – Implementation of a compliance and policy safety net with comprehensive event storage and reporting.
• IT Efficiency – Extracts IT value that is latent but lost from existing network and security investments.
Call Jane Hollamby 01256 312 356 for more information on the CONNECT - STRM services.