Carriers and service providers are facing new challenges to their Operational Support Systems (OSS) and Business Support Systems (BSS). They can address these by using Imtech’s Connect product methodology and the NetAdmin portfolio of OSS/BSS tools that will allow them to profitably and productively manage their customers and services.More mergers and acquisitions mean that OSS/BSS increasingly has to deliver multiple services to numerous customers with fragmented networks, multiple management platforms, element management tools and monitoring and reporting capabilities. Because of this, service providers are struggling to maintain their product to market strategy and increase the speed and quality of their service rollouts to residential consumers and business customers.
The many disparate management, provisioning and reporting elements in network infrastructures pose service providers a number of challenges. Without the ability to gain a complete service overview or an automated way to switch on customers’ services, they need to turn to expensive integration and development. In addition, there is often no way to co-ordinate the delivery of customer services where discrepancies between applications occur, requiring a massive amount of human intervention and bespoke service delivery.
Imtech and NetAdmin have developed a solution that enables carriers and service providers to operate their networks far more smartly and efficiently. The solution reduces operational costs and challenges of managing services across platforms that deliver multiple business products. It does this by automating these processes at a national or global level.
However, it’s not just “yet another management platform”. Imtech and NetAdmin’s solution helps unify the access and streamline the sales-to-install process by communicating with the existing applications to provide a unified approach to configuration, provisioning, reporting, monitoring across any part of the network to any customer. The ROI model will help reduce the current costs of operation, increase productivity and shorten the product-to-market cycle.